Support
We're here to help you keep your almanac.
Email us at support@myalmanac.app and we'll get back to you as soon as we can, usually within 2 business days.
Questions & answers
Yes. You'll need to create an account to use the app. Your account keeps your almanac backed up and synced across your devices, so your entries are always safe and available wherever you sign in.
Check your inbox (and spam folder) for a confirmation email containing a 6-digit code, and enter it in the app. Your account is not active until the email is confirmed.
On the sign-in screen, choose "Forgot password". We'll email you a 6-digit code. Enter it in the app and set a new password, with no links to click or waiting around.
Yes. Your data lives on your device by default. If you use an account, backups are protected so only you can access them. We show no ads, use no trackers, and never sell your data. See our Privacy Policy.
If enabled in Settings, a streak freeze bridges a single missed day so one slip doesn't reset your progress. It applies to habits, challenges, workouts, and your active-days streak.
Only if you ask it to, and only for one thing: your daily step count. Tap Connect on the Fitness tab and MyAlmanac will read your steps from Apple Health (iOS) or Health Connect (Android) to show your activity. It is read-only, so nothing is ever written back, and no other health data is requested. Your steps stay on your device: they are never saved to the app's storage, never included in cloud sync, and never sent to us. Everything else, like weight and measurements, is still entered by hand. You can disconnect any time in your device's Health settings.
Open Settings → Data to export everything to a file, or import a previous export. With an account, your data also syncs automatically.
You can do it yourself in the app: Settings → Account → Delete account permanently removes your account and everything backed up to it, straight away. To clear only the data on this device and keep the account, use Settings → Reset. If you would rather we did it, email support@myalmanac.app and we'll handle it within 30 days.
There are no ads, and there never will be. Every new account gets the full app free for 30 days, with no payment details required. After that, MyAlmanac Pro (monthly or annual) keeps the almanac unlocked. Without it your almanac stays viewable and exportable, but read-only. See our Terms of Service for the full subscription terms.
Nothing is deleted. Your goals, streaks, budget and history all remain. You can keep reading them and export everything at any time. Adding and editing resume the moment you subscribe.
Subscriptions are billed and managed by the store, so cancel through your Apple App Store or Google Play account settings. Cancelling stops future renewals and your access runs to the end of the period you've already paid for. We can't cancel or refund a store purchase on your behalf.
Make sure you're signed in with the same account you purchased on, then open Settings → Subscription and tap Restore purchases. If it still won't unlock, email support@myalmanac.app with the store receipt and we'll sort it out.